Thank you for shopping at Naqwa Gaming. We are dedicated to delivering your gaming gear, parts, and accessories as quickly and safely as possible. Below are the details of our shipping and delivery policy.

1. Delivery Timelines

Local Delivery (Within the UAE):

Standard shipping within the United Arab Emirates takes 1 to 4 business days.

International Shipping:

For international destinations, delivery typically takes 4 to 6 business days.

Please note that processing times might take slightly longer during weekends, official holidays, or peak promotional seasons.

2. International Orders (Outside the UAE)

To ensure the smoothest customs clearance and the best shipping rates for our international gaming community, we process orders outside the UAE directly with our support team.

If you are placing an order from outside the United Arab Emirates, please contact us directly via WhatsApp to calculate your exact shipping costs and complete your order.

💬 WhatsApp International Support: +971 56 662 1899

Alternatively, you can just click the WhatsApp chat icon available on our website to chat with us instantly.

3. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking number. You can use this number to monitor your shipment's journey until it reaches your doorstep.

4. Customs, Duties, and Taxes

For international orders, Naqwa Gaming is not responsible for any customs duties, tariffs, or local taxes applied to your package upon arrival. All fees imposed during or after shipping are the sole responsibility of the customer.